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TCPC Palliative Care logo

Your Guide To Creating An Outpatient Palliative Care Program

This online version of the TriCentral Palliative Care Program Toolkit gives you a step-by-step guide on how you can create an innovative outpatient palliative care program within your own healthcare institution. The toolkit provides a "blueprint" based on the Kaiser Permanente TriCentral Service Palliative Care Program (TCPC). It includes guidelines for modifying the program to fit your organization's structure and to meet the needs of patients in your local community. You can download a printable version of this guide.

Palliative care programs are relatively new additions to the range of services available in our nation's health care system. The guide starts with a general definition of palliative care and then discusses how that definition is operationalized by the TCPC Program. We also present the core components of the TCPC Program and discuss how it is similar to and yet different from most hospice programs. The guide includes a wide range of educational, technical assistance, and other support materials that address every aspect of program development for home-based palliative care. We also review the differences between traditional models of care and the integrated model used by the TriCentral Palliative Care Program.

The toolkit is targeted toward health and social service providers, including physicians, nurses, social workers, and allied health professionals, who want to establish within their healthcare organization an outpatient palliative care program based on the TriCentral Palliative Care Program. Additionally, it provides helpful information to healthcare administrators who must provide budget approval for the new palliative care programs and to the health and social service professionals who will refer patients to the programs. The toolkit also serves as a reference manual for local, state, and national end-of-life care associations, for researchers and academics, and for foundations that support efforts to improve end-of-life care. Finally, the toolkit addresses patients through the marketing materials it includes. Program administrators can use these materials, in full or part, to inform patients about your Palliative Care Program's availability and special features.

The authors of this guide are Richard D. Brumley, M.D., and Kristine Hillary, M.S.N., R.N.P. We welcome your questions, your suggestions for improvement as well as your feedback regarding this manual's usefulness. Here's how to contact us:

Richard D. Brumley, M.D.
Kaiser Permanente TriCentral Service Area
12200 Bellflower Blvd.
Downey, CA 90242
(562) 622-4246; Fax (562) 622-4146
[email protected]

Kristine Hillary, M.S.N., R.N.P.
Kaiser Permanente TriCentral Service Area
12200 Bellflower Blvd.
Downey, CA 90242
(562) 622-4062; Fax (562) 622-4146
[email protected]

[logo] IICN logo This guide to developing home-based outpatient palliative care services was developed through a grant to the Kaiser Permanente TriCentral Service Area from The Project on Death In America. The Kaiser Permanente TriCentral Palliative Care Program is a Sustaining Member of the Inter-Institutional Collaborating Network On End-of-life Care (IICN) which links major organizations internationally. All content is Copyright © 2002 by Richard D. Brumley, M.D., under the Uniform Copyright Convention. All rights reserved. No part of this toolkit may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without written permission from the publishers.